1. Your order will be dispatched only after we have received full payment.
2. The tracking number will be provided within 48hours of dispatch.
3. It is customers/user’s responsibility to ensure address is correct and in serviceable areas by major courier services.
4. It is customers/user’s responsibility to collect courier from courier office in case of delivery at door is not possible.
5. For international orders- it is customer’s/user’s responsibility to pay and clear local customs in case of order is held at customs.
6. Any applicable import duties will be borne by the customer/user
7. For any shipping related query you can contact us on number within working hours or email us.
8. Incase if the courier is returned back to dhara shah studio because of an invalid address or non availability of the customer at the address, or any other similar issue, the charges for resending the courier will be borne by the customer/user.
9. For the estimated time of delivery, you can check it by entering your pin code while adding the product to cart.
10. All the shipping charges are borne solely by the customer/user
11. For any issue in shipping please contact us on immediate basis